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eCoupons & Promo Codes
Frequently Asked Questions
Contact Customer Care
- US: 1-800-SOAP123
- International: +1-856-537-6048
- 24 hours a day, 7 days a week
- How to Redeem
- To redeem an eCoupon, check the eCoupon box (or tap the "use eCoupon" box on our apps) on the product information page and the discount will be applied at checkout.
- Add products described in the promotion to your Shopping Cart (or for AutoShip, your Order Review Page). For "Buy One, Get One" offers, you must add the total number of items to your cart before applying the Promo Code. For example, with a "Buy One, Get One Free" offer, add two of the items to your cart, then enter the Promo Code. For "gift with purchase" offers that require a choice of product, you may need to add the gift item to your cart as well, before applying the Promo Code.
- Enter the Promo Code listed in the offer in the Promo Code box at checkout.
Terms & Conditions
Offer is for a limited time only, and a limited number of Promo Codes are available. Offer ends at 11:59 p.m. (ET) on the date specified in the offer message or when all Promo Codes are claimed, whichever is earlier.
- Promo Codes apply only to qualifying items. For example, the promotion may not apply to certain brands, categories or products (see Excluded Brands, Categories & Products below).
- For discount promotional offers (% or $ off), you may use the Promo Code to purchase eligible items up to the maximum discount listed in the offer message, or if no such maximum is listed, up to a maximum discount of $20. For "Buy One, Get One" promotional offers, the lowest price eligible item will be the free or discounted item. For promotional offers requiring a minimum purchase amount, taxes, shipping and gift wrap will not apply towards this amount. Offer discounts will not apply to taxes, shipping or gift wrap.
- Offer must be used for one single order and shipped to a single address. If you are ordering items to be shipped to more than one address, a separate order will be created for each address and the Promo Code will be applied to only one of the orders.
- The offer discount will be allocated proportionally among all promotional items in your order. If you return items purchased using the Promo Code, we will subtract your Promo Code amount from your return credit.
- Shipping charges may apply.
- Offer cannot be applied to previous orders or the purchase of gift cards or warranties and cannot be redeemed for cash, transferred or resold, or used in combination with any other offer.
- Limit one Promo Code per household.
- Offer good while supplies last.
- Prices are subject to change.
- Most Promo Codes apply only to qualifying items shipping to a U.S. address.
- If you violate any of these Terms & Conditions, the Promo Code will be invalid.
- Void where prohibited.
- Promo Codes not valid on sale items or close-outs.
- We reserve the right to modify or cancel the promotion at any time.
Excluded Brands, Categories & Products (as of Jan. 21, 2016)
Promotional offers are not valid on sale items or close-outs and cannot be applied to certain brands, categories and products. See below for some of these exclusions. Excluded brands/categories/products, include, but may not be limited to:
Brand Exclusionsaden + anaisBaby BanzBaby JoggerBabyHomeBabylettoBabyzenBagheraBarefoot BooksBeatrix New YorkBecoBedtime OriginalsBlochBluebelleBluestarBows ArtsBugabooBurt's Bees BabyCapezioChloeClekCybexDabbawallaDayla BabyDeLonghiDemeyereDiptyqueDL1961DoonaDUPLODutailierEconobumElf on the ShelfErgobabyFlipFruit of the LoomGerber ChildrenswearGroViaHandcraftHanesHatchimalsHenckles InternationalHome Grown BooksHunterInglesinai-RobotJane IredaleJefferiesJellycatJJ ColeKane Miller BooksKate SomervilleKenwoodKenzo KidsKicKee PantsKindleKissy KissyLeapPadLe CreusetLEGOLeSportsacLittle CastleLittle Marc JacobsMackage MiniMaclarenMalin+GoetzMaxi-CosiMayfairMicroMieleMiyabiNasomattoNatura BisseNaturepedicNespressoNESTNickelodeonNikianiOeufOptimum NutritionOrbit BabyQuinnyRay Ban Jr.RobeezSample SocietyShunSisley-ParisSkip-HopSoYoungSTATE BagsStaubStella McCartney KidsStokkeStride RiteThundershirtsTrumpetteTulaUsborneVitamixWusthofSupergaSaltwater by HoyHunterBabysoyMarmotCosabella
"Kids Room" section of YoYo.com
Video games & consoles
Product ExclusionsFroliCat Bolt Interactive ToyFroliCat DART DUOFroliCat Dart Interactive ToyFroliCat Flik Interactive ToyFrolicat Pounce Interactive ToyInnotek Extra UltraSmart Collar Receiver - Contain & TrainInnotek Extra UltraSmart Collar Receiver - ContainmentInnotek Lap Dog TrainerInnotek UltraSmart Contain and TrainInnotek UltraSmart In-ground Pet FencingPetSafe Elite Add-A-Dog Receiver - Large DogPetSafe Elite Add-A-Dog Receiver - Small DogPetSafe Elite Bark Control - Big DogPetSafe Elite Remote Trainer - Big DogPetSafe Elite Spray Bark Control - Big DogPetSafe In-Ground Deluxe Ultralight ReceiverPetSafe In-Ground FencePetSafe In-Ground Fence - Stubborn DogPetSafe In-Ground Radio Fence Ultralight ReceiverPetSafe Rechargeable Bark Control Collar - Big DogPetSafe Stay and Play Wireless Fence - PIF00-12917PetSafe Super ReceiverPetSafe Venture Series 400 Yards - Small DogPetSafe Venture Series 1000 Yards - Large DogPetSafe Venture Series Add-A-Dog Receiver - Large DogPetSafe Venture Series Add-A-Dog Receiver - Small DogScoopFree Original Self-Cleaning Litter BoxScoopFree Ultra Self-Cleaning Litter BoxSportDog Accessory BeeperSportDog Deluxe Bark ControlSportDog Deluxe BeeperSportDog Extra Receiver for SDF-100SportDog HoundHunter A-Series Remote Trainer - 2 MileSportDog In-Ground Fence System - 100 acreSportDog NoBark 6 StandardSportDog Rechargeable Bark Control CollarSportDog SD-1825 A-Series Add-A-Dog ReceiverSportDog SD-1825CAMO A-Series Add-A-Dog ReceiverSportDog SD-3225 A-Series Add-A-Dog ReceiverSportDog SportHunter A-Series Remote Trainer - 3/4 MileSportDog SportHunter A-Series Remote Trainer - 1 MileSportDog Wetland Hunter A-Series Remote Trainer - 1 MileSportDog Yard Trainer - 100 YardSportDog Yard Trainer - Stubborn Dog