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      Price & Promotions
      Customer Care Email:
      customercare@soap.com
      Customer Care:
      Phone: 1-800-762-7123 (SOAP123)
      Customer Care Hours:
      24 hours a day, 7 days a week

      Orders Subject to Sales Tax

      We are required by law to collect sales tax on certain items shipped to the following states: New Jersey, Pennsylvania, New York and Washington. The tax rate applied to your order will generally be the combined state and local rate for the address where your order was shipped.

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      State Reporting and Use Tax

      We do not collect sales or use taxes in all states. For states imposing sales or use taxes, your purchase is subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet or by other remote means. Many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. Details of how to file these returns may be found at the websites of your respective taxing authorities.

      Colorado:
      Colorado HB 1193, enacted in February 2010, required online retailers to provide a detailed purchase report to customers with more than $500 of annual Colorado purchases by January 31st and to provide a summary purchase report with the total amount of each customer's annual Colorado purchases to the Colorado Department of Revenue by March 31st. This law is currently the subject of a legal challenge brought by the Direct Marketing Association and others. In the meantime, the U.S. District Court has suspended enactment of the law while the legal challenge proceeds.

      Oklahoma:
      For Oklahoma purchasers, the tax may be reported and paid on the Oklahoma individual income tax return [Form 511] or by filing a consumer use tax return [Form 21-1]. The referenced forms and corresponding instructions are available on the Oklahoma Tax Commission website, www.tax.ok.gov. We are required to provide the notice above for Oklahoma purchases based on Oklahoma law (HB 2359) enacted in June 2010.

      South Dakota:
      For South Dakota purchasers, the tax may be reported and paid on the South Dakota use tax form. The use tax form and corresponding instructions are available on the South Dakota Department of Revenue website. We are required to provide the notice above for South Dakota purchases based on South Dakota law (SB 146) enacted in April 2011.

      Vermont:
      For Vermont purchasers, the tax may be reported and paid on the Vermont use tax form. The use tax form and corresponding instructions are available on the Vermont department of taxes website. We are required to provide the notice above for Vermont purchases based on Vermont law (H 436) enacted in May 2011.

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      New Customer Discounts

      From time to time, we offer new customer discounts in the form of promotion codes. Be sure to enter these codes in the shopping cart screen. After entering the code, you usually have to log in or register so we can confirm that you are a new customer. Only one New Customer Discount may be used per household.

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      Do You Accept Manufacturer's Coupons?

      Yes, we do! Soap.com accepts manufacturer's coupons. Manufacturer's coupons should be mailed to us at the address below before you place your order. Once we receive them, they'll be applied to your Soap.com account (please allow 7-10 business days for processing) and automatically applied towards future eligible purchases of the specific product listed on the coupon, before the expiration date.

      Due to technical issues, we cannot accept BOGO (Buy-One-Get-One-Free) coupons at this time. We are in the process of updating our systems to accept BOGO coupons again and will update this message as soon as we have corrected the technical issues. If you have any questions, please feel free to email customercare@soap.com.

      You can send manufacturer's coupons to:

      SOAP.com
      P.O. Box 483
      Jersey City, NJ 07303

      Please be sure to include your (1) NAME, (2) EMAIL ADDRESS and (3) BILLING STREET ADDRESS with your coupons to expedite handling.

      Click here for complete details.

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      Is There a Place to Find All of the Latest Deals & Savings?

      Yes! You can visit our Savings Center to find all of the latest deals and savings offered at Soap.com.

      Check back frequently because they change often.

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